What happened?
In January 2023, the Japanese arm of Zurich insurance suffered a data breach that exposed 2.6M customer records with over 756k unique email addresses . The data was subsequently posted to a popular hacking forum and also included names, genders, dates of birth and details of insured vehicles.
When did it happen?
The breach date in the public record is January 8, 2023. The record was added to the catalogue on January 22, 2023 and last updated there on January 22, 2023.
What information was reported as exposed?
- Dates of birth
- Email addresses
- Genders
- Names
- Vehicle details
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Zurich or used zurich.co.jp around January 8, 2023. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Review the affected service and connected accounts for changes you did not make. Keep a copy of the breach notice and your actions.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.