What happened?
In December 2017, the online Brazilian retailer known as Netshoes had half a million records allegedly hacked from their system posted publicly . The company was contacted by local Brazilian media outlet Tecmundo and subsequently advised that no indications have been identified of an invasion of the company's systems . However, Netshoes' own systems successfully confirm the presence of matching identifiers and email addresses from the data set, indicating a high likelihood that the data originated from them.
When did it happen?
The breach date in the public record is December 7, 2017. The record was added to the catalogue on December 10, 2017 and last updated there on December 10, 2017.
What information was reported as exposed?
- Dates of birth
- Email addresses
- Names
- Purchases
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Netshoes or used netshoes.com.br around December 7, 2017. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Review the affected service and connected accounts for changes you did not make. Keep a copy of the breach notice and your actions.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.