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Verified breach record

Neopets Data Breach

Understand what this public breach record reports and choose next steps based on the information involved.

Breach date: May 5, 201326,892,897 affected accounts in the record
01

What happened?

In May 2016, a set of breached data originating from the virtual pet website "Neopets" was found being traded online . Allegedly hacked "several years earlier", the data contains sensitive personal information including birthdates, genders and names as well as almost 27 million unique email addresses. Passwords were stored in plain text and IP addresses were also present in the breach.

02

When did it happen?

The breach date in the public record is May 5, 2013. The record was added to the catalogue on July 7, 2016 and last updated there on July 7, 2016.

03

What information was reported as exposed?

  • Dates of birth
  • Email addresses
  • Genders
  • Geographic locations
  • IP addresses
  • Names
  • Passwords
  • Usernames

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

04

Who may be affected?

This record may be relevant to people who had an account or other relationship with Neopets or used neopets.com around May 5, 2013. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

05

What should you do?

Verify whether the notice applies to you

Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.

Secure affected accounts

Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.

Expect targeted phishing

Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.

Sources and review information

Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.