MSI Data Breach

What happened?

In July 2024, MSI inadvertently exposed hundreds of thousands of customer records related to RMA claims that were subsequently found to be publicly accessible . The data included 250k unique email addresses alongside names, phone numbers, physical addresses and warranty claims. When contacted about the incident, MSI advised that "there is no evidence the information was ever accessed" and that "the security incident we had did not trigger state data breach notification obligations" due to the absence of "(social security number, driver's license number….etc)".

When did it happen?

The breach date in the public record is July 7, 2024. The record was added to the catalogue on January 17, 2025 and last updated there on January 17, 2025.

What information was reported as exposed?

• Email addresses
• Names
• Phone numbers
• Physical addresses
• Warranty claims

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

Who may be affected?

This record may be relevant to people who had an account or other relationship with MSI or used msi.com around July 7, 2024. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

What should you do?

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.