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JD Group Data Breach

Understand what this public breach record reports and choose next steps based on the information involved.

Breach date: May 31, 2023521,878 affected accounts in the record
01

What happened?

In May 2023, the South African retailer JD Group announced a data breach affecting a number of their online assets including Bradlows, Everyshop, HiFi Corp, Incredible (Connection), Rochester, Russells, and Sleepmasters. The breach exposed over 520k unique customer records including names, email and physical addresses, phone numbers and South African ID numbers.

02

When did it happen?

The breach date in the public record is May 31, 2023. The record was added to the catalogue on June 5, 2023 and last updated there on June 5, 2023.

03

What information was reported as exposed?

  • Email addresses
  • Government issued IDs
  • Names
  • Phone numbers
  • Physical addresses

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

04

Who may be affected?

This record may be relevant to people who had an account or other relationship with JD Group or used jdgroup.co.za around May 31, 2023. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

05

What should you do?

Verify whether the notice applies to you

Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.

Protect identity information

Review your credit reports and consider a free credit freeze if identity information could support new-account fraud.

Expect targeted phishing

Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.

Sources and review information

Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.