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IndiHome Data Breach

Understand what this public breach record reports and choose next steps based on the information involved.

Breach date: November 1, 201912,629,245 affected accounts in the record
01

What happened?

In mid-2021, reports emerged of a data breach of Indonesia's telecommunications company, IndiHome . Over 26M rows of data alleged to have been sourced from the company was posted to a popular hacking forum and contained 12.6M unique email addresses alongside names, IP addresses, genders and geographic locations. The most recent data was stamped as being recorded in November 2019.

02

When did it happen?

The breach date in the public record is November 1, 2019. The record was added to the catalogue on November 27, 2023 and last updated there on November 27, 2023.

03

What information was reported as exposed?

  • Device information
  • Email addresses
  • Genders
  • Geographic locations
  • IP addresses
  • Names

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

04

Who may be affected?

This record may be relevant to people who had an account or other relationship with IndiHome or used indihome.co.id around November 1, 2019. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

05

What should you do?

Verify whether the notice applies to you

Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.

Expect targeted phishing

Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.

Monitor the accounts involved

Review the affected service and connected accounts for changes you did not make. Keep a copy of the breach notice and your actions.

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.

Sources and review information

Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.