What happened?
In December 2023, hundreds of gigabytes of data allegedly taken from Indian ISP and digital TV provider Hathway appeared on a popular hacking website . The incident exposed extensive personal information including 4.7M unique email addresses along with names, physical and IP addresses, phone numbers, password hashes and support ticket logs.
When did it happen?
The breach date in the public record is December 17, 2023. The record was added to the catalogue on January 12, 2024 and last updated there on January 12, 2024.
What information was reported as exposed?
- Device information
- Email addresses
- IP addresses
- Names
- Passwords
- Phone numbers
- Physical addresses
- Salutations
- Support tickets
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Hathway or used hathway.com around December 17, 2023. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.
Review your credit reports and consider a free credit freeze if identity information could support new-account fraud.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.