What happened?
In October 2018, the bullion education and dealer services site GoldSilver suffered a data breach that exposed 243k unique email addresses spanning customers and mailing list subscribers. An extensive amount of personal information on customers was obtained including names, addresses, phone numbers, purchases and passwords and answers to security questions stored as MD5 hashes. In a small number of cases, passport, social security numbers and partial credit card data was also exposed. The data breach and source code belonging to GoldSilver was publicly posted on a dark web service where it remained months later. When notified about the incident, GoldSilver advised that "all affected customers have been directly notified".
When did it happen?
The breach date in the public record is October 21, 2018. The record was added to the catalogue on December 27, 2018 and last updated there on December 27, 2018.
What information was reported as exposed?
- Bank account numbers
- Email addresses
- IP addresses
- Names
- Partial credit card data
- Passport numbers
- Phone numbers
- Physical addresses
- Purchases
- Security questions and answers
- Social security numbers
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with GoldSilver or used goldsilver.com around October 21, 2018. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.
Review your credit reports and consider a free credit freeze if identity information could support new-account fraud.
Check statements for unfamiliar activity and contact the card issuer or financial institution through an independently verified channel.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.