What happened?
In October 2024, French ISP "Free" suffered a data breach which was subsequently posted for sale and later, leaked publicly. The data included 14M unique email addresses along with names, physical addresses, phone numbers, genders, dates of birth and for many records, IBAN bank account numbers. Free advised that the numbers were "not enough to make a direct debit from a bank".
When did it happen?
The breach date in the public record is October 17, 2024. The record was added to the catalogue on May 27, 2025 and last updated there on May 27, 2025.
What information was reported as exposed?
- Bank account numbers
- Dates of birth
- Genders
- Names
- Phone numbers
- Physical addresses
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Free or used free.fr around October 17, 2024. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Review your credit reports and consider a free credit freeze if identity information could support new-account fraud.
Check statements for unfamiliar activity and contact the card issuer or financial institution through an independently verified channel.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.