What happened?
In mid-2012, Dropbox suffered a data breach which exposed the stored credentials of tens of millions of their customers. In August 2016, they forced password resets for customers they believed may be at risk . A large volume of data totalling over 68 million records was subsequently traded online and included email addresses and salted hashes of passwords (half of them SHA1, half of them bcrypt).
When did it happen?
The breach date in the public record is July 1, 2012. The record was added to the catalogue on August 31, 2016 and last updated there on August 31, 2016.
What information was reported as exposed?
- Email addresses
- Passwords
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Dropbox or used dropbox.com around July 1, 2012. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.