What happened?
In March 2026, the anime streaming service Crunchyroll suffered a data breach alleged to have impacted 6.8M users . The exposed data is reported to have originated from the company's Zendesk support system where "name, login name, email address, IP address, general geographic location and the contents of the support tickets" were exposed. A subset of 1.2M email addresses from an alleged 2M record dataset being sold was later provided to HIBP.
When did it happen?
The breach date in the public record is March 12, 2026. The record was added to the catalogue on April 4, 2026 and last updated there on April 27, 2026.
What information was reported as exposed?
- Email addresses
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Crunchyroll or used crunchyroll.com around March 12, 2026. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Review the affected service and connected accounts for changes you did not make. Keep a copy of the breach notice and your actions.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.