Creative Data Breach

What happened?

In May 2018, the forum for Singaporean hardware company Creative Technology suffered a data breach which resulted in the disclosure of 483k unique email addresses. Running on an old version of vBulletin, the breach also disclosed usernames, IP addresses and salted MD5 password hashes. After being notified of the incident, Creative permanently shut down the forum.

When did it happen?

The breach date in the public record is May 1, 2018. The record was added to the catalogue on June 7, 2018 and last updated there on June 7, 2018.

What information was reported as exposed?

• Email addresses
• IP addresses
• Passwords
• Usernames

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

Who may be affected?

This record may be relevant to people who had an account or other relationship with Creative or used creative.com around May 1, 2018. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

What should you do?

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.