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Verified breach record

CloudPets Data Breach

Understand what this public breach record reports and choose next steps based on the information involved.

Breach date: January 1, 2017583,503 affected accounts in the record
01

What happened?

In January, the maker of teddy bears that record children's voices and sends them to family and friends via the internet CloudPets left their database publicly exposed and it was subsequently downloaded by external parties (the data was also subject to 3 different ransom demands). 583k records were provided to HIBP via a data trader and included email addresses and bcrypt hashes, but the full extent of user data exposed by the system was over 821k records and also included children's names and references to portrait photos and voice recordings.

02

When did it happen?

The breach date in the public record is January 1, 2017. The record was added to the catalogue on February 27, 2017 and last updated there on February 27, 2017.

03

What information was reported as exposed?

  • Email addresses
  • Family members' names
  • Passwords

These are incident-level categories. The record does not prove that every category was exposed for every affected person.

04

Who may be affected?

This record may be relevant to people who had an account or other relationship with CloudPets or used cloudpets.com around January 1, 2017. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.

05

What should you do?

Verify whether the notice applies to you

Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.

Secure affected accounts

Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.

Expect targeted phishing

Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.

Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.

Sources and review information

Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.