What happened?
In April 2026, the notorious hacking collective ShinyHunters claimed they had obtained a substantial volume of data belonging to the Carnival cruise operator and attempted to extort the organisation to prevent the data from being leaked. The following week, the group published the data publicly, which contained 8.7M records with 7.5M unique email addresses. The data contained fields indicating it related to the Mariner Society loyalty program run by Holland America, a cruise line brand under Carnival, and included names, dates of birth, genders and data relating to status within the loyalty program. Carnival acknowledged a phishing incident involving a single user account and advised they were working to better understand the scope of the unauthorised activity.
When did it happen?
The breach date in the public record is April 18, 2026. The record was added to the catalogue on April 24, 2026 and last updated there on April 24, 2026.
What information was reported as exposed?
- Dates of birth
- Email addresses
- Genders
- Geographic locations
- Loyalty program details
- Names
- Salutations
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Carnival or used carnivalcorp.com around April 18, 2026. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Review the affected service and connected accounts for changes you did not make. Keep a copy of the breach notice and your actions.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.