What happened?
In February 2014, Bell Canada suffered a data breach via the hacker collective known as NullCrew . The breach included data from multiple locations within Bell and exposed email addresses, usernames, user preferences and a number of unencrypted passwords and credit card data from 40,000 records containing just over 20,000 unique email addresses and usernames.
When did it happen?
The breach date in the public record is February 1, 2014. The record was added to the catalogue on February 1, 2014 and last updated there on February 1, 2014.
What information was reported as exposed?
- Credit cards
- Genders
- Passwords
- Usernames
These are incident-level categories. The record does not prove that every category was exposed for every affected person.
Who may be affected?
This record may be relevant to people who had an account or other relationship with Bell (2014 breach) or used bell.ca around February 1, 2014. A catalogue entry does not establish that every customer was affected or that every listed data category applied to each person. Compare the record with an official notice addressed to you.
What should you do?
Compare the organization, dates, and information categories with any notice you received. Use contact details you independently confirm.
Change exposed or reused passwords, begin with your email account, and turn on multi-factor authentication where available.
Check statements for unfamiliar activity and contact the card issuer or financial institution through an independently verified channel.
Treat unexpected breach follow-ups with caution. Do not use links or phone numbers in a suspicious message; contact the organization directly.
Choose actions that match the information involved. If you find signs that someone is using your identity, the Federal Trade Commission provides a personal recovery plan at IdentityTheft.gov.
Sources and review information
- Have I Been Pwned breach catalogue record ↗
- Federal Trade Commission: What To Do After a Data Breach ↗
- Federal Trade Commission: Credit Freezes and Fraud Alerts ↗
Page reviewed September 14, 2026 by the Data Breach Help Editorial Team. Catalogue details reflect the provider record and may change.